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FAQ

kiwi services tile and grout cleaning faq

Q. Why should tile and grout be professionally cleaned, rather than just using a common household cleaning solution?

A. As with carpeting, over time tile and grout will begin to fade and become discolored with the build-up of dirt and residues. Especially if the tile hasn’t been cleaned in quite a while, ordinary householder cleaners won’t get rid of all the stains, germs and bacteria that may be on those tiles and in the grout. Only rigorous cleaning by a professional tile and grout cleaner can remove long-standing dirt and restore the tiles to like-new condition. Thoroughly cleaned tiles and grout dramatically alters the appearance of a room for the better, and makes the environment cleaner and safer to inhabit. Instead of difficult scrubbing for less than satisfactory results, an expert cleaning company will use specialized machines that can penetrate deep.

Q. How often should tile and grout be cleaned?

A. There is no simple answer to this question. The length of time between professional cleanings depends on the amount of traffic on the tile floor or where the tile wall is located (for example, a busy kitchen), if there are children and pets in the house and the type of regular maintenance done. If a sealant is applied to the grout, it won’t need to be cleaned as often. Generally speaking, tile and grout cleaning for tile floors is done once every 2 to 5 years.

Q. How does KIWI clean tile and grout?

A. KIWI has nearly 30 years of experience cleaning tile and grout, and we can clean many different kinds. This includes ceramic, stone, terracotta, Saltillo and porcelain tiles. We use our unique eco-friendly and people-friendly cleaners that gets rid of dirt and grease, leaving the tiles fresh and beautiful. Our buffers and bonnets are specially designed for cleaning grout and tile, and they can lift all kinds of dirt and debris from tile floors. This special cleaning process restores the original beauty and luster of the tile.

Q. Can you get rid of mold and mildew?

A. Absolutely! Our deep cleaning method can be used on very old tile and grout that hasn’t been properly cleaned for a long time, and you’ll be amazed at the results. We can work on all kinds of tile floors, including bathrooms and kitchens in private homes, walkways, special tile patterns and mosaic floors and commercial tile installations.

Q. Is it important to seal grout lines?

A. Since grout is a porous material, it can easily absorb spills and other soils. Sealant creates a barrier that protects the grout from dirt, grime and spilled liquids. This gives you additional time to clean it up before it can become absorbed, making the grout much easier to keep clean. KIWI offers grout sealer that enhances its durability and appearance.

Q. How long does grout take to dry?

A. It is recommended to wait about 30 minutes before walking on a tile and grout floor, so the sealant can properly dry. It takes approximately 24 hours for the sealant to completely cure, so you should prevent the grout from getting wet during that time.