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We had a wonderful experience, everyone was super helpful and nice. We would definitely recommend Kiwi Services to clients!
K&K Interiors
K&K Interiors
18:03 18 Jun 20
Monika Keenan
Monika Keenan
17:29 26 May 20
sabonds
sabonds
19:51 16 May 20
Have used this Carpet Services over the past several years and have been pleased with their results and customer service
Dee Koehlerdkoehle
Dee Koehlerdkoehle
15:52 04 May 20
It's been awhile since having Kiwi come out but I can always count on them to have time available for appts. Cant wait for them to come out tmrw and bring my carpet back to life.
Brittany Salazar
Brittany Salazar
15:44 04 May 20
great and professional service. they are my go to professionals for the past 3 years and always wonderful results!
Mark Anthony Ortega
Mark Anthony Ortega
14:01 20 Apr 20
2 rugs picked up late and dropped off late also smelled awful. The price that was discussed and agreed upon was doubled once dropped off. What is this company? 10/10 don’t recommend. Better off taking a car vacuum And a water bottle to your carpets. Thanks kiwi!
Josh Susan
Josh Susan
21:10 08 Apr 20
I don't know what went wrong, but Kiwi did nothing for my rug. It smells gross and moldy and is covered in hair, dirt, and stains. They made some excuse about how it's "not possible" to remove all pet hair or turmeric stains. Well apparently that goes for all stains, coffee, wine, the works! I thought I was paying for a professional. I know how to vacuum and spray chemicals myself. I guess that's all they do, except they charge $100 for it! Money down the drain. And now I have a worse smelling carpet. If anyone knows a good carpet cleaner please refer me, because I am at my wits end. Otherwise save your money and just clean it yourself.
Lana Jones
Lana Jones
14:23 08 Apr 20
Kiwi cleaned our carpets before we moved into our home. Even though the carpet was a few years old, it looked fresh and new, with no more residual odors from the previous owners. Very pleased with the quality of work!
Sean McFerren
Sean McFerren
00:37 28 Feb 20
I am a Realtor in the Austin/Pflugerville/Round Rock area. I love that I can call Kiwi to clean the carpets in a home and they will be quick, punctual and provide quality carpet cleaning. And if it's not right they will come back. They provide a fantastic value.
Sherry Hindmarsh
Sherry Hindmarsh
14:30 18 Feb 20
I have had my carpet cleaned many times by Kiwi and it has always been great! I will continue to use them in the future.
Dewey K
Dewey K
00:12 12 Feb 20
Anna Calanchi
Anna Calanchi
07:27 11 Feb 20
Kiwi has been my go-to for many years. Always friendly, punctual and no long wait times. Wonderful results!!!
Charmayne Parker
Charmayne Parker
14:49 08 Jan 20
Mr. Drew
Mr. Drew
00:26 31 Dec 19
Steve Roth
Steve Roth
16:06 19 Dec 19
Kiwi is the best carpet cleaning and a great value - I have used them for years! they always do a great job and keep my 20 year old carpet looking great! I love their warranty service.
Kamela Janke
Kamela Janke
01:31 09 Dec 19
I scheduled carpet cleaning and stretching for 4 bedrooms. I had everything moved out of all of the rooms and the day of got a call saying they were unable to come out and the soonest they could come out again would be three days later. Not happy but they were apologetic and offered a 20% off discount on the stretching. The day of, one guy shows up, which I later found out it is customary. He was nice and polite, but did not seem well trained. It was taking so long that my husband had to help him take off the doors. In addition, we had to ask him to restretch several areas and re-spot treat a few places which he gladly did, but we shouldn’t have to ask for that from a professional. By the time he was finished it was around 730 at night and we were left to hang up all the doors again move back in the furniture etc. while trying to get kids to bed for school. The next morning after taking a better look around, I noticed that in every room there was at least one, if not 2 or 3 areas that weren’t even attached to the tack strips. When I called to tell them about this and asked them to send a different technician out that day so I could finally move all of my furniture back in, they told me the earliest they could come would be in another three days!! Needless to say I will not be using Kiwi services and cannot recommend them. Their website, online reviews and customer service representatives were very polite and made me believe we would be getting efficient, excellent service, but unfortunately that was not the case.
Shelly Kuhn
Shelly Kuhn
22:05 04 Dec 19
I use Kiwi Services to clean my 100% wool rugs. I like this service for a couple of reasons including that it's convenient, as they pick up your rugs at your home. I also like that they prioritize green cleaning and use an eco-friendly solution. I would definitely recommend Kiwi Services for your rug or carpet cleaning needs.
Julie Wilson
Julie Wilson
18:49 25 Nov 19
Horrible service! They left stains on my couch, the customer service agents are rude and said they would get management to give me a call back and never did. They show up late and expect you to wait and they even overbooked themselves and had to reschedule my service. I would never recommend their services.*Update* After reading their response below, I did not receive a phone call from the manager.
Miranda Ochoa
Miranda Ochoa
23:18 17 Nov 19
Showed up with the wrong equipment, then missed the followup appointment time.
Max Michaelis
Max Michaelis
19:00 08 Nov 19
Kiwi is ABSOLUTELY AWESOME! It's the only carpet company with a one-year warranty program. It lets me get my carpet cleaned as needed for parties and the holidays. They do a great job, it dries quickly and smells great after. I've been using them for more than 5 years now and will continue to do so. Thank you!
Melanie Martin
Melanie Martin
15:22 16 Oct 19
After some challenges with getting a pick up scheduled the rug came back looking great. Very clea .
Paula Warner
Paula Warner
22:22 14 Oct 19
I’ve used Kiwi for years to keep our carpeting looking good. They always do a great job and the techs are good at what they do. I would recommend Kiwi to anyone I know....and I have!
jim moulthrop
jim moulthrop
16:10 11 Oct 19
They have done a great job each and every time they have come to clean our carpets. We get the same technician every time and is always prompt and supper friendly. I love the 1 year warranty and the great deal you get with those cleanings. So happy I found them.
Jacqueline Steinberg
Jacqueline Steinberg
23:41 10 Oct 19
Fabulous job and awesome service
Angie Patterson
Angie Patterson
13:19 08 Oct 19
Every experience I have had with Kiwi has been great; they do a great job.
Kathy Green
Kathy Green
14:07 30 Sep 19
The best cleaning service! The customer service staff are super friendly & helpful; they use natural products; their prices are much better than other chains (plus the year guarantee!). Michael did an awesome job both times I had my carpets cleaned & when he deep cleaned my hardwood floors. Highly recommended
Morgan Merritt
Morgan Merritt
19:12 26 Aug 19
“I’d used KIWI service in the past several time for my rental properties and another service will be done this week. Because of their outstanding job and great customer care service I strongly recommend this company to who needs concern-free job for your carpet cleaning. Thanks
Joy Lee
Joy Lee
18:12 06 Aug 19
Excellent prompt service
Lauren Herrera
Lauren Herrera
18:37 23 Jul 19
These guys are great! Always very professional, and you can usually get an appointment really quickly. I love that their products are natural so I don’t have to worry about the cats being on the carpet. Always pleased!
Pack 14 Admin
Pack 14 Admin
22:52 11 Jul 19
Customer service was excellent! They did a great job with cleaning my sectional sofa. Would highly recommend them. Very happy with service.
Rosy Fuentes
Rosy Fuentes
01:20 26 Jun 19
I was not pleased with the service. They did not appear to remove any dirt. They vacuum, spray a strong smelling chemical, use a buffing machine, and then sweep it to make it look fresh. The chemical they used triggered allergies and asthma in my son and me. The machine is so large, it does not work well in hard to reach places, so they don’t clean unless space is easy to reach. My two bottom steps have to be cleaned. I will have to hire another company to clean behind them, because it does not appear they removed dirt.
Mary-Ellen King
Mary-Ellen King
02:57 23 Jun 19
Returning to change my review. I had good service in Houston with Kiwi. Called them in Austin to clean my air vents. They are still dirty. The technician arrived late and basically told me the vents were already clean and could have just used a shop vac myself. He left a mess on the floors and then called back for my credit card info after taking an imprint. I am SO mad at the waste of time and money after having such a great experience.
Gina Smith
Gina Smith
20:28 18 Jun 19
Kiwi did an excellent job cleaning the carpet in my home.
Debbie Harmon
Debbie Harmon
02:40 01 Jun 19
I have used Kiwi for several years now - for my own home and for a rental property. They were the first I called when needing carpet cleaning for another rental home. I appreciated their fast response and friendly customer service. It's so quick and easy to get a cleaning scheduled and they've done a great job every time. Our last tenants also appreciated their service. Thanks, Kiwi!
Melissa Sustaita Acosta
Melissa Sustaita Acosta
15:32 14 May 19
Great service & friendly
Amanda Callahan
Amanda Callahan
21:34 29 Apr 19
They have cleaned my house in a professional manner and I’m satisfied with the results.
David Barbosa
David Barbosa
14:59 23 Apr 19
I have used Kiwi twice to clean stained carpets in rental property. Both times, the results have been even better than expected. If I had carpet in my own home, I would absolutely call Kiwi. The technician arrived on time and the prices were reasonable.
Kathy Strassner
Kathy Strassner
17:42 19 Apr 19
We have used Kiwi services for carpet cleaning on multiple occasions, they are always fast, efficient, and have great prices/deals. They outshine any other company I have used in the past. Keep up the good work!
John Bubert
John Bubert
15:43 27 Mar 19
Kiwi Services are awesome! I have been a customer since 2015. They are professional and very courteous. The cleaning service they provide for my floor is superb. Not a lot of drying time and the cleaning scent is heavenly. I highly recommend them.
Bridgette Wilson
Bridgette Wilson
11:39 22 Mar 19
I keep coming back to Kiwi because I know I can count on their fabulous service! Customer for 5+ years at this point!
AK Semmer
AK Semmer
15:55 19 Mar 19
Excited to use them again!
Theresa Willcox
Theresa Willcox
17:07 13 Mar 19
Very thorough, very quick, great value!
Erin Murray
Erin Murray
21:39 12 Mar 19
Kiwi did a great job cleaning my couch! I have a dog and all their products were pet friendly, which I really appreciated. They got my couch back to new! The customer service from Shirley is great. She responds to requests quickly and is extremely knowledgeable. The team members that come out to do the work are friendly and professional. Will use again and again to clean my couch and rugs!
Lauren DiBarba
Lauren DiBarba
17:51 01 Feb 19
Kiwi is affordable and does good work... combine those two factors, and that's a great thing!
Tangela Bailey
Tangela Bailey
19:32 30 Jan 19
Makes a world of difference!! Have used Kiwi's services a few times... have never really had any serious stains, but we're always so amazed at how well it removes signs of heavy traffic. From making the appointment to having the carpet done, all personnel are always so professional. You need to experience this for yourself... for reasons already mentioned... and let me not forget the great, fresh smell of the cleaner they use and the wonderful repeat service deal!!
Shannon Mcewen
Shannon Mcewen
04:49 29 Jan 19
Monte Hurt
Monte Hurt
00:01 25 Jan 19
Great job and very good price. He cleaned two large rooms and hallway and the work is very detailed. Only problem is his prices are so low. So I padded a little extra. You can walk on the carpet right away, but with no shoes because it is a bit moist. But he said to leave the windows open and it should dry up in a couple hours. Great job Kiwi Services! I'll be calling you again for service. Unless I decide to replace my carpet with wood floors.
Jeanette Holt
Jeanette Holt
03:50 12 Jan 19
I love customer service at Kiwi, (Sherley) as well as the excellent job they do. The carpets have a wonderful smell after they have finished.
Ana Rich
Ana Rich
21:41 17 Dec 18
I have been using Kiwi carpet cleaning services for years and there is no other carpet cleaners I would use for several reasons. First, they do beautiful work meaning, the carpets are clean, and don't smell, dry quickly, stains are really gone, the technicians are clean and efficient. Then there is the ease of setting appointments and the promp coming and going. I love that for a minimal charge they come back and will reclean the rooms as often as I want for an entire year. I would recommend this company to anyone who wants to clean their carpets especially if you have elderly parents or young children or pet stains.I wanted to add that after the work was done today that today was rather exceptional. The work has been consistant. But today, the technician who cleaned my carpet was able to get stains out of my carpet I was sure could never come out. He had a great attitude and didn't mind staying with the stains until they were gone. Because of his attitude and the amazing results, yet again, I will stay with Kiwi and I will always ask for Alex! He is an asset to your company. And, I found out that he does carpet stretching and tacking for Kiwi and I need that too.
Karen Withers
Karen Withers
22:03 13 Dec 18
Google Rating
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Based on 703 reviews
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4.4
Based on 637 reviews