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FAQ

kiwi services carpet repair faq

Q. How do you stretch carpet?

A. We use professional power stretching tools, failsafe trimming methods and precise knee kickers to ensure that the job gets done right. Although many people believe that re-stretching carpet can be done by nonprofessionals, we don’t recommend this. One of the reasons is because we employ carpeting experts who will carefully inspect your carpeting, tack strips and padding to properly identify the issue. Plus, we’ll help you figure out the root of the problem, whether it is related to humidity control, excessive use or something else.

Q. How do you fix carpet burns?

A. It’s a simple formula: top-quality equipment and machinery plus expert carpet technicians. With every KIWI carpet burn repair service, you get a thorough inspection and quote to help you determine whether repairing your carpet is worth the trouble. With our amazing team and proven methods, we’re certain repairing carpet will save you tons of money in the long run over completely replacing your carpeting.

Q. Can you fix holes in carpet?

A. Absolutely, and we don’t stop there. We can also handle wrinkles, bulges and tears, no matter how large or how damaged.

Q. Can you repair Berber carpet?

A. Yes. We’re experts when it comes to cleaning and repairing Berber. We’ll also gladly take care of your Oriental rugs, Persian rugs, olefin rugs, Chinese rugs, Indian rugs, Pakistani rugs and much more.

Q. How do you fix ripples, buckles, and saggy, loose carpet?

A.The way that KIWI repairs ripples, buckles, and saggy loose carpet is by performing carpet stretching and re-tacking with our state of the art carpet repairing tools. Our technicians will have no trouble getting your carpet looking as good as new in no time.

Q. Can you reattach carpets that have come loose around edges?

A. KIWI can repair seams that have come loose around the edges, in a multitude of places. We can replace loose seams where two pieces of carpets meet together, as well as re-tack carpet around the threshold and along walls. KIWI can also patch bleached carpet with spare carpet or by taking carpet from an inconspicuous place like a closet.